Send viewing appointment reminders and update ticket records

Your viewing bookings lack consistent reminders, causing missed visits and manual ticket follow-up. Automated ticket replies and customer reminders reduce no-shows 24 hours before visits.

Overview

Missed viewing reminders create last-minute reschedules and extra ticket work that reduce conversion. This flow sends customers a 24-hour reminder and updates support tickets so agents spend less time chasing details and more time selling, ahead of visits.