Send verification texts for declined cards on bookings
Send verification texts for declined cards on bookings
Your booking records show declined or invalid cards, leaving check-in teams unable to confirm reservations. Guests receive a verification prompt and bookings are secured within 24 hours.
Overview
Declined card cases often cause last-minute cancellations and frantic outreach from front-desk staff; this flow proactively messages guests to verify payment and moves resolution earlier in the guest journey. That reduces manual callbacks and helps secure reservations within 24 hours so check-in and billing staff can focus on arrivals.