Send urgent team SMS for corporate client emails
Send urgent team SMS for corporate client emails
Your corporate client emails can sit unread, delaying account triage and billable actions. You and coordinators can triage same day after the workflow sends an SMS alert and marks the message read.
Overview
When a corporate client email requires human attention, your account staff need a quick heads-up to act. This workflow routes qualifying messages into an SMS alert and clears the unread flag so coordinators can triage same day.