Send urgent survey completion alert to call team
Send urgent survey completion alert to call team
Your call center survey completions arrive without a fast alert, leaving new leads uncalled and prospects cooling. You receive an urgent team chat alert so reps call within five minutes.
Overview
When post-call surveys surface a callable lead, your reps need to act immediately or the prospect cools. This workflow converts survey completions into an urgent team alert and a direct ping to the on-call agent so calls happen within your five-minute SLA.