Send urgent on-call patient messages to designated clinician

Your receptionist messages about urgent patient requests can miss the on-call clinician, delaying callbacks and care coordination. Clinicians get patient context and can respond within minutes.

Overview

Urgent patient messages can get lost in intake, delaying clinician response and care. This flow delivers qualifying messages with patient contact context straight to the on-call clinician so they can acknowledge and respond within minutes, preserving care windows.