Send twice-weekly spam-folder reminders to your support team

Your support inbox collects misrouted candidate and customer messages that hide tickets and delay responses. Get scheduled reminders so your team recovers and notes those tickets the same day.

Overview

Missed spam-folder reviews hide candidate and customer messages and slow ticket resolution. This scheduled reminder puts triage prompts in front of CSMs and support operators before shifts, so misrouted items are recovered and annotated the same day.