Send trial cancellation SMS and log contact activity
Send trial cancellation SMS and log contact activity
Your trial bookings can be marked canceled without customer notice, forcing coordinators into manual outreach. Coordinators see outreach same day after a confirmation SMS is sent and logged.
Overview
Canceled trials often leave coordinators chasing customers and duplicating work. This flow sends an immediate confirmation SMS and logs the outreach so coordinators have proof of contact and can close or reschedule bookings same day.