Send technician tracking SMS with link to customer
Send technician tracking SMS with link to customer
Your service emails don't trigger arrival notices, causing missed handoffs and unprepared customers. Customers get ETA and a tracking link so they know when the technician will arrive.
Overview
Missed arrival updates drive calls, no-shows, and unhappy customers. This flow turns parsed service emails into immediate SMS tracking links so customers get ETA details and your dispatch avoids missed handoffs, same day.