Send task request to assignee via chat and email
Send task request to assignee via chat and email
When new task records appear in your task database, assigned owners can miss requests and campaign deadlines. Alerts go to the assigned owner so work is accepted and triaged same day.
Overview
Unclaimed task requests create campaign delays and manual follow-ups. This flow alerts assigned campaign owners in chat and falls back to email when lookup fails, so tasks get accepted and triaged same day.