Send tagged inbox comments as direct message and record

Your tagged inbox comments can go unnoticed, leaving concierge staff without message context. The tagged comment is sent as a teammate alert and logged so issues get handled within minutes.

Overview

Tagged customer messages often carry the context your concierge and trust teams need but may sit unseen in a shared inbox. This flow delivers the comment as an immediate teammate alert and logs it for review so staff act on traveler issues within minutes.