Send support request emails to publisher support contact
Send support request emails to publisher support contact
You get 'Already a customer?' support requests without publisher context, stalling billing or access fixes. It forwards details to the publisher support contact so issues are resolved same day.
Overview
When paying customers use the 'Already a customer?' CTA, your revenue team needs publisher-side context immediately to resolve access and billing issues. This flow forwards the full submission plus contact and company context to the publisher support contact so your team can close cases same day.