Send SMS review request and add customer contact
Send SMS review request and add customer contact
Your post-service customer records and review invites are scattered, causing missed feedback. Create contact records and send review requests same day to capture feedback while it's fresh.
Overview
When completed jobs trigger hooks, manual contact creation and delayed review outreach let feedback slip away and hurt local reputation. This flow captures the customer and sends a review invite automatically, enabling sales ops to secure feedback same day and keep local ratings current.