Send SMS follow-ups after record update to clients
Send SMS follow-ups after record update to clients
Your client tracking rows update without timely outreach, leaving certified participants unsure and prompting extra support. It sends SMS so coordinators confirm completion and clients get next steps same day.
Overview
If post-certification follow-up depends on manual checks, participants get uncertain and support load rises. This flow turns updated tracking rows into timed SMS touches so program coordinators confirm completion and clients receive next steps same day.