Send SMS alert for emails from key vendor contacts
Send SMS alert for emails from key vendor contacts
Priority emails from a vendor can be missed in a crowded inbox, causing delayed responses and stalled operations. Route concise SMS alerts to on-call operators so they can start triage within minutes.
Overview
Priority partner emails often sit unread and slow down responses; this flow pushes a concise SMS to the right on-call operator so work starts immediately. That reduces response lag and gets triage underway within minutes.