Send skip notice with photo to client

Your skipped service reports reach customers without reason or photo, causing confusion and increasing callbacks. Send the skip reason, client note, and photo so issues are clear and can be resolved same day.

Overview

When a technician skips a scheduled yard clean, customers expect clear communication; otherwise you get extra calls and lost trust. Send the skip reason, technician note, and a photo to the customer within minutes so owners and program coordinators can resolve issues same day.