Send shop return instructions and drop-off link to renters
Send shop return instructions and drop-off link to renters
Your rentals set for shop drop-off often lack local pickup details, causing customer confusion and late returns. Get clear return steps and a nearby drop-off link to renters one day before due.
Overview
When reservations are marked for shop returns, customers need clear instructions or returns pile up. This flow sends a one‑day reminder with a local drop‑off link so renters know where to return items and your returns team avoids late drop‑offs the next day.