Send shipment alerts with tracking links to customers
Send shipment alerts with tracking links to customers
New shipping records without notifications leave customers without tracking and burden ops with manual emails. You send tracking, attachments, and update the shipping record so customers are informed same day.
Overview
Missing shipment notices create support tickets and slow fulfillment; automating the emails frees your ops team from manual outreach. This flow sends tracking and packing documents and records the thread back to the shipping record so customers are informed same day and ops keeps a clear audit trail.