Send service ticket confirmation to client and lead
Send service ticket confirmation to client and lead
Your service request records lack immediate client confirmation, leaving schedulers and crews without booking context. This sends confirmations and alerts assigned lead so work can be scheduled same day.
Overview
Unacknowledged service requests cause schedulers to scramble and crews to wait for direction. This flows client confirmations and alerts the assigned lead automatically so work can be scheduled same day and field teams stay productive.