Send scheduled post-visit SMS surveys and log delivery

Your post-service bookings miss timely follow-up, so customer feedback and warranty confirmations go uncollected. Send scheduled SMS and log delivery to collect feedback and keep records within a week.

Overview

When post-service follow-up slips, warranty confirmations and customer feedback stall and coordinators scramble to recover data. This flow schedules and sends two post-visit SMS touches and logs results so your program coordinators have feedback and delivery records within a week.