Send scheduled member check‑ins via community DM and email
Send scheduled member check‑ins via community DM and email
Your member check‑ins can go unsent, stalling renewal conversations and losing feedback. You get timely DMs and emails to capture feedback and surface renewal signals before the renewal window.
Overview
Missed check‑ins let renewal conversations go cold and hide actionable feedback. This flow delivers scheduled DMs and emails so your community managers and CS staff capture responses and surface renewal signals within the renewal window.