Send RTS alerts to dispatch and field schedulers
Send RTS alerts to dispatch and field schedulers
Your RTS ticket updates often go unshared, delaying crew assignments and leaving installs unbooked. Get RTS alerts instantly so dispatch can assign crews and confirm installs same day.
Overview
When tickets flip to Ready-to-Schedule they must reach dispatch immediately or crews stay idle and installs slip. This workflow pushes RTS details and a readable due date to dispatch and schedulers so assignments happen within minutes and installs can be confirmed same day.