Send review request to five-star customers after service

Your service feedback rows with five-star ratings stay uncontacted, leaving review capture to manual follow-up. It sends requests to satisfied customers automatically so you collect reviews same day.

Overview

Five-star service often slips through the cracks; this flow turns positive feedback into immediate review requests so customer experience managers capture public praise. It creates or updates the contact, sends the message, and logs the result within minutes so reviews are captured same day.