Send review request texts segmented by language and mobile
Send review request texts segmented by language and mobile
Your redemption webhooks send mixed-language review prompts, so customers sometimes get the wrong message. Route to language SMS endpoints so they receive the correct review request within minutes.
Overview
Incoming redemption webhooks often contain mixed-language indicators, which leads to incorrect review requests and low response rates. This flow routes each webhook to the appropriate SMS relay and normalizes mobile numbers so customers receive the correct review prompt within minutes.