Send review request emails and log responses to table
Send review request emails and log responses to table
Your closed cases lack review outreach records, so client success teams cannot track who was asked and miss public feedback. It sends a review request email and logs the action so you capture feedback same day.
Overview
When solved cases don't receive consistent review outreach, you miss fresh testimonials and waste staff time tracking outreach. This flow sends and logs review requests automatically, enabling client success to capture feedback same day and keep weekly reputation reports current.