Send return panel link and create service task
Send return panel link and create service task
Your returns spreadsheet rows missing a panel link leave customers unsure and service staff without a ticket. The flow emails the panel link and creates a service task so teams can act same day.
Overview
Rows missing a returns link often leave customers waiting and operations scrambling to create tickets manually. This flow sends the link to the customer and simultaneously creates a service task, giving logistics coordinators an actionable case and reducing manual handoffs so teams can act same day.