Send responsible use form and update ticket for new staff
Send responsible use form and update ticket for new staff
Your onboarding tickets miss the Responsible Use Guidelines, leaving new staff without account instructions. The workflow sends the form link and renames the ticket so coordinators can finish setup same day.
Overview
When onboarding hooks arrive, new staff need the Responsible Use Guidelines immediately and tickets must identify the staff member. This flow sends the form link and renames the ticket so coordinators can finish setup same day.