Send resolved dispute ticket alerts to assigned support agents
Send resolved dispute ticket alerts to assigned support agents
Your dispute tickets in the resolved view can sit unmonitored, delaying refunds and reconciliation for rentals. Receive immediate owner alerts so closures and refunds complete same day.
Overview
Dispute tickets that land in the resolved view still need human verification for refunds and reconciliation, but manual monitoring wastes time and risks delays. Route those tickets as immediate owner alerts so your dispute owners and coordinators confirm closures and refunds same day, keeping customers satisfied and accounting aligned.