Send reschedule escalation card to your team channel
Send reschedule escalation card to your team channel
Your reschedule and cancellation webhooks arrive as raw payloads, leaving planners unsure whether to rebook. Planners receive an escalation card with actions so they can act same day.
Overview
Stop planners digging through raw webhook data: post a prioritized escalation card to the right support chat with a clear action line and severity. Planners get context and can rebook or close cases the same day, preventing schedule gaps.