Send request lookup results to the requesting engineer via DM
Send request lookup results to the requesting engineer via DM
Your Slack quote requests often lack quick links to customer or package records, stalling engineer triage. Receive matching contact and package context back to the requester within minutes.
Overview
When engineers ask for quote lookups in a busy channel they waste time hunting for context. This flow finds matching customer or package records and returns them to the requester so triage happens within minutes.