Send rep reminders for missed lead texts in channel

Your inbound lead SMS sometimes go unreplied, leaving prospects without follow-up. Remind the assigned rep in your team channel so messages get a reply same day.

Overview

Inbound lead texts can slip through when reps aren't monitoring SMS; this routes each message to the assigned rep's channel and pings them again if no outbound reply is detected. That drives faster, same-day follow-up without manual monitoring.