Send refund request alerts to customer support channel

Your refund and payment-shortage requests lack support context, causing slow acknowledgements and manual lookups. Get alerts delivered to your support channel so agents can triage and start refunds same day.

Overview

When refund or payment-shortage requests arrive without context, support spends time looking for details and risks missed SLAs. This flow pushes complete request summaries into your support channel so agents can acknowledge and begin refunds within minutes, reducing response lag same day.