Send refund alerts for swallowed parking payments to team

Your parking payment incidents arrive without machine counts, leaving refunds untracked. Get refund requests routed to support and billing teams so issues are handled same day.

Overview

When a parking payment is swallowed, locating the submission and refund details wastes valuable support time and frustrates customers. This flow immediately routes structured refund requests to support and billing so refunds are acknowledged within minutes and resolved same day.