Send receipt email when claim documents are received
Send receipt email when claim documents are received
Your claim evidence uploads can arrive without notice, leaving claims staff unsure and delaying triage. You send a confirmation email to the policyholder so handlers can begin triage within minutes.
Overview
Unnotified evidence stalls triage and lengthens claim cycles. This flow creates immediate, templated confirmation emails to policyholders so claims handlers see uploaded materials and can begin triage within minutes.