Send re-engagement SMS when leads hit no-reach status
Send re-engagement SMS when leads hit no-reach status
Leads moved to a no-reach status lose timely follow-up and warm contact context. This sends a re-engagement SMS and logs the attempt so reps see activity same day.
Overview
When a lead is marked no-reach, momentum often evaporates and reps lose visibility into outreach attempts. This workflow sends an immediate re-engagement SMS and logs that attempt back to the lead record, so marketing ops and reps see contact activity same day and can reconnect faster.