Send re-engagement emails to dormant course cohort learners

You lose visibility when learners log in but stop submitting coursework, leaving program coordinators unsure who needs outreach. Re-engage them with a targeted email to recover submissions within days.

Overview

When learners log in but stop submitting, program coordinators lose the context they need to drive progress. This flow automatically identifies those learners, sends a personalized re-engagement email, and logs the outreach so coordinators see recovery within days.