Send QA review notifications to agents via email and chat

Your QA review rows arrive without direct alerts, so owners miss coaching opportunities and defects persist. Get concise review summaries to agents and coordinators so issues are actionable same day.

Overview

QA feedback trapped in spreadsheets slows coaching and allows quality regressions to persist. This flow turns each new QA row into an immediate, readable summary delivered to the agent and coordinator so issues are addressed same day.