Send push alerts for new inbox messages to owners

Your critical inbox messages sit unread in shared mailboxes, causing requests to go untriaged and SLAs to slip. Get push alerts to assigned coordinators so they can triage and respond the same day.

Overview

Critical inbox messages can sit in shared mailboxes and miss SLA windows; this flow pushes those messages directly to the right coordinators instantly. That shortens triage time and ensures teams respond the same day, reducing backlog and escalations.