Send purchased ticket attachments to customers and update tracker
Send purchased ticket attachments to customers and update tracker
Ticket orders can arrive without PDFs, leaving customers waiting while staff search for files. You receive ticket emails with attached PDFs and the ops sheet marks them sent same day.
Overview
Unattached ticket orders force support to hunt for PDFs and slow fulfillment. This flow delivers purchased ticket PDFs to buyers automatically and flips the ops sheet to "sent" so coordinators and support see delivery same day.