Send purchase request when ticket reaches order stage
Send purchase request when ticket reaches order stage
Your tickets enter the order stage without procurement details, delaying material purchases and installs. It sends purchasing-ready requests and attaches a ticket note so teams can order parts same day.
Overview
When a ticket advances to order stage, you should avoid last-minute part rushes by delivering procurement-ready requests automatically and preserving the audit trail. That means purchasing and project coordinators get full context and can place orders the same day for on-time installs.