Send purchase receipt request and mark ticket solved
Send purchase receipt request and mark ticket solved
Your return requests often arrive without a purchase receipt, forcing agents to pause refunds and chase customers. It sends the receipt request and updates the ticket so agents can act same day.
Overview
Missing purchase receipts stall returns and inflate backlog; agents currently spend time chasing attachments. This flow auto-sends a branded receipt request and updates the support case, so agents can progress and close cases same day with less manual work.