Send provisional booking email and SMS to patients

Your reception form rows leave provisional bookings unconfirmed when referrals aren't attached, delaying confirmations. You send automated email and SMS reminders so bookings are confirmed the same day.

Overview

Stop manual follow-up from clogging your support queue—this flow turns updated reception rows into immediate patient outreach so coordinators get referral forms and confirm bookings the same day. It reduces follow-up lag and keeps schedules accurate ahead of appointment windows.