Send promoter thank-you emails to satisfied product users
Send promoter thank-you emails to satisfied product users
Your NPS promoter feedback sits unacted in analytics, wasting referral chances. It sends personalized thank-you emails to promoters so referrals are captured same day.
Overview
When promoter feedback sits unused, referral momentum and rep context are lost. This flow converts high-sentiment responses into personalized emails and a tracked outreach log so customer success can act on referrals the same day.