Send post-visit review request via SMS to patients
Send post-visit review request via SMS to patients
Your post-visit review requests go unsent when staff forget to follow up, lowering online feedback for providers. Send targeted SMS review invites to patients so you capture feedback the same day.
Overview
Stop losing same-day reviews because follow-up slips through the cracks; this flow automatically sends provider-branded SMS review invites as soon as a patient completes a feedback form. Marketing managers and patient experience coordinators get consistent, same-day feedback that strengthens provider profiles and simplifies reputation reporting.