Send post-treatment review request email to recent patients
Send post-treatment review request email to recent patients
You lose timely feedback when post-treatment follow-ups are manual, leaving patient concerns unaddressed. Send review requests within two hours to collect feedback and reduce same-day complaint risk.
Overview
When post-visit follow-ups are manual, feedback comes too late and patient issues can escalate into complaints. This flow sends a branded review request within two hours of treatment, letting patient coordinators capture feedback and reduce same-day complaint risk.