Send post-loss feedback email to lost deal contacts
Send post-loss feedback email to lost deal contacts
Your closed-lost contacts get no structured follow-up, so loss reasons never reach product and sales. Send one quick feedback email three weeks later to capture reasons for triage.
Overview
Lost deals often leave product and sales teams guessing; this flow captures the reason behind a lost deal and surfaces it to the right owners. It sends a single-question feedback email three weeks after a closed-lost event so teams can triage and act quickly.