Send post-exam survey to parents when training passed
Send post-exam survey to parents when training passed
You miss parent feedback when passed training records don't trigger surveys, leaving coordinators without completion insights. It sends surveys on pass so coordinators get responses same day.
Overview
When a parent completes both exams, this flow ensures a survey event is sent automatically so coordinators no longer have to trigger outreach manually. That yields same-day feedback for program managers to act on before monthly reviews.