Send post-checkout surveys to departing guests same day

Your checkouts complete without a survey, leaving guest feedback uncollected and service issues undiscovered. Send surveys at checkout so guest experience teams get answers same day.

Overview

Missing post‑stay feedback creates blind spots in service recovery; this flow turns every checkout into an opportunity for insight by delivering surveys within hours. That same‑day feedback lets operations and guest experience leads triage issues quickly and protect review scores.