Send post-call CSAT email to external meeting attendees
Send post-call CSAT email to external meeting attendees
Your post-call lists miss external attendees, leaving course teams without satisfaction signals. It sends targeted CSAT invites to verified attendees so you capture feedback same day.
Overview
If post-call CSATs miss external participants, your program managers lose immediate learner feedback and can't iterate content quickly. This flow ensures targeted CSAT reaches verified external attendees within minutes after call processing and logs every send for same-day reporting.