Send pickup confirmation emails and update intake records
Send pickup confirmation emails and update intake records
Your pickup orders lack customer confirmations, leaving coordinators with unclear delivery status. Customers get confirmation and intake records update so teams can prepare samples same day.
Overview
Pickup orders often create avoidable follow-ups when customers aren't notified; this flow detects newly added pickup tags, emails customers immediately, and records the change in your intake table. The result: confirmations land within minutes and lab coordinators have verified intake records same day.