Send phone-contact alerts to on-call care team chat
Send phone-contact alerts to on-call care team chat
Your phone-contact requests sit in a general inbox, leaving coordinators without patient context or callback windows. It posts contact details to your care team chat so callbacks and triage occur same day.
Overview
When phone-contact requests pile into an inbox, coordinators lack context and callbacks stall. This workflow routes full contact details into the care team chat so program coordinators and on-call nurses can triage and callback same day.